Privacy Policy

Last updated: August 2026

TAP IN HERE ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website, platform and services.

1. Data we collect

Account information

When you create an account, we collect your name, email address, username and password. If you sign up via a third-party provider (e.g. Google or Apple), we receive basic profile information as authorised by that provider.

Profile data

Information you add to your TAP IN HERE profile — including your bio, profile picture, contact details, social media links, products, services and any other content you choose to display — is stored on our servers and publicly visible on your link page unless you set it to private.

Usage analytics

We automatically collect certain information when you use our services, including IP address, browser type, device information, pages visited, time spent on pages, referral sources and interaction events (such as taps on your link). This data is used in aggregate and, where applicable, at the individual account level to improve our product.

Payment information

If you subscribe to a paid plan, payment is processed by our third-party payment processor (Stripe). We do not store your full credit card number or payment credentials on our servers.

2. How we use your data

We use the information we collect to:

• Provide, maintain and improve our services.
• Personalise your experience and the content displayed on your profile.
• Communicate with you about your account, updates, promotions and support requests.
• Analyse usage trends to develop new features and fix issues.
• Detect, prevent and address fraud, abuse and technical problems.
• Comply with legal obligations.

3. Data sharing

We do not sell your personal data. We may share information with:

• Service providers — Trusted third parties that help us operate our services (hosting, analytics, payment processing, email delivery). They access data only as needed to perform their functions and are bound by contractual obligations to protect it.
• Legal requirements — If required by law, regulation, legal process or governmental request.
• Business transfers — In connection with a merger, acquisition or sale of assets, with notice to affected users.
• With your consent — When you explicitly authorise us to share your data with a specific party.

4. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences and analyse usage. For full details, see our Cookie Policy.

5. Data retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we remove your personal data within 30 days, except where we are required to retain certain records for legal, tax or accounting purposes. Aggregated, anonymised data may be retained indefinitely.

6. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict certain processing of your data.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at [email protected].

7. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls and regular security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, by email. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact us

For any questions about this Privacy Policy or our data practices, contact us at [email protected].