Terms of Service

Last updated: September 2026

These Terms of Service ("Terms") govern your access to and use of the TAP IN HERE website, platform and services (collectively, the "Services"). By creating an account or using the Services, you agree to be bound by these Terms.

1. Acceptance of terms

By accessing or using the Services, you confirm that you are at least 16 years of age and agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use the Services.

2. Account responsibilities

• You are responsible for maintaining the confidentiality of your account credentials.
• You must provide accurate, current and complete information when creating your account and keep it up to date.
• You are solely responsible for all activity that occurs under your account.
• You must notify us immediately at [email protected] if you become aware of any unauthorised use of your account.
• You may not share your account with another person or create multiple accounts for the same individual.

3. Acceptable use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable law or regulation.
• Post content that is defamatory, harassing, threatening, discriminatory, fraudulent or otherwise objectionable.
• Infringe the intellectual property rights of any third party.
• Attempt to gain unauthorised access to any part of the Services or their underlying systems.
• Use automated tools (bots, scrapers) to access or interact with the Services in ways that exceed normal use.
• Interfere with or disrupt the integrity or performance of the Services.
• Impersonate another person or entity, or misrepresent your affiliation with any person or entity.

We reserve the right to suspend or terminate accounts that violate these terms.

4. Intellectual property

Our IP

The Services, including their design, code, branding, logos and documentation, are owned by TAP IN HERE and protected by copyright, trademark and other intellectual property laws. You may not copy, modify, distribute or reverse-engineer any part of the Services without our prior written consent.

Your content

You retain ownership of all content you upload to your profile. By using the Services, you grant us a limited, non-exclusive licence to host, display and transmit your content as necessary to provide and promote the Services. You may remove your content at any time by editing your profile or deleting your account.

Feedback

If you provide suggestions, ideas or feedback about the Services, you grant us the right to use that feedback without restriction or compensation to you.

5. Paid plans and billing

There are four plans: Free (free forever), Starter, Pro and Business. Current prices are listed on the pricing page and, for reference, are: Starter ₹99/month or ₹999/year, Pro ₹299/month or ₹2,999/year, and Business ₹499/month per seat or ₹4,999/year per seat. Yearly billing costs about 16% less than paying monthly for a year.

These are subscriptions. A paid plan is activated for the period you have paid for — there is no self-serve checkout, so payment is arranged directly with our team (for example by bank transfer), and no card details are collected or stored. Nothing is charged automatically on this plan.

If you take a paid plan:

• Your plan is active for the period you paid for — one month for monthly billing, one year for yearly billing.
• There is no recurring or automatic billing, and no automatic renewal. To keep the plan after the paid period, arrange the next payment with our team.
• You may stop using a paid plan or cancel it at any time by contacting us; it remains active until the end of the period you paid for.
• All fees are non-refundable except where required by applicable law — including, for consumers in the EEA and UK, the statutory withdrawal right described in section 5a.
• We may change pricing for future purchases at any time. A change in price does not affect a plan you've already paid for.

5a. Consumers in the EEA and the United Kingdom

This section applies if you buy as a consumer (outside your trade, business, craft or profession) and you live in the EEA or the UK. Nothing in these Terms removes rights the law of your country of residence gives you and which cannot be waived by agreement.

14-day right of withdrawal

You may withdraw from your purchase within 14 days of buying it, without giving any reason. To withdraw, send a clear statement to [email protected] before the 14 days are up. We refund all payments received from you within 14 days of being told, using the same means of payment you used.

Losing the right early. Your paid plan unlocks immediately on payment. If you ask us to begin supplying it at once during the withdrawal period, and acknowledge that you lose the right to withdraw once it has been supplied in full, then the withdrawal right ends at that point. If you do not give that acknowledgement, the 14-day right stands in full.

Legal guarantee

We must supply digital content that conforms to this contract. If it does not, you are entitled to have it brought into conformity, or to a proportionate price reduction or a refund, under Directive (EU) 2019/770 and the equivalent UK rules. The "as is" wording in section 6 does not limit this.

Where you can bring a claim

The choice of Indian law and Pune courts in section 8 does not deprive you of the protection of the mandatory law of your country of residence, and does not stop you bringing proceedings in the courts of your own country, as EU and UK consumer rules allow.

Online dispute resolution

The European Commission provides an ODR platform at ec.europa.eu/consumers/odr. We are not obliged to, and do not currently, participate in alternative dispute resolution before a consumer arbitration board.

6. Limitation of liability

To the fullest extent permitted by law:

• The Services are provided "as is" and "as available" without warranties of any kind, express or implied.
• We do not warrant that the Services will be uninterrupted, error-free or secure.
• In no event shall TAP IN HERE, its directors, employees or partners be liable for any indirect, incidental, special, consequential or punitive damages arising out of your use of the Services.
• Our total liability to you for any claims arising from or related to the Services shall not exceed the amount you paid us in the 12 months preceding the claim.
• Nothing in this section limits liability that cannot lawfully be limited — including death or personal injury caused by negligence, fraud or fraudulent misrepresentation, gross negligence or wilful misconduct, or any liability owed to a consumer that mandatory law does not permit us to exclude. If you are a consumer in the EEA or UK, the exclusions above apply only so far as your local law allows, and section 5a prevails over this section where they conflict.

7. Termination

• You may delete your account at any time from your dashboard or by contacting us.
• We may suspend or terminate your access at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to the Services, other users or us.
• Upon termination, your right to use the Services ceases immediately. We will make your data available for export for 30 days after termination, after which it may be deleted.
• Sections 4, 5, 6 and 8 survive termination.

8. Governing law

These Terms are governed by the laws of India, and disputes are subject to the jurisdiction of the courts of Pune, Maharashtra, India.

Consumers. If you are a consumer in the EEA or the UK, this choice cannot deprive you of the protection of mandatory provisions of the law where you habitually live, and you may bring proceedings in your own country's courts. See section 5a.

9. Changes to these terms

We may modify these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and, where appropriate, by email. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

10. Contact

Questions about these Terms? Contact us or email [email protected].